NACCRRA Data Services – Online Provider Services

Dates: August 3-4, October 12-13, December 13-14
Total Items: 1
Total Time: 4 Hours

Member Price: $30.00
Computer Basics

Summary: The NACCRRA Data Services Help Desk staff presents a virtual training designed for CCR&R staff members that are using Online Provider Services (OPS) to allow providers to review and update their NACCRRAware Data online as well as communicate and share resources with providers.

To participate in a NACCRRA Webinar, you will need an Internet connection, computer (including a sound card), speakers and microphone.

View Schedule for this Training


What you will learn:
This live two-part training includes:

Provider Portal Configuration: Learn how to create and configure an OPS Provider Profile, including masking and renaming field values, setting up fields for approval, and adding tool tips and instructions to fields.  Participants will also learn how to post announcements and resources for providers to access online.

Provider Updates and Communication: This session will give participants  the provider’s perspective of the Provider Portal.  Participants will learn how to review the changes posted by a provider as well as discover how to use OPS as a means of communicating and interacting with a provider.


About the facilitator:
Ruth Bowell has provided training and technical support for NACCRRAware and now NACCRRA Data Services since 2000. Prior to that, Ruth managed the parent referral department and was also responsible for the database maintenance and reports at a local CCR&R. She assisted her state with their development of statewide standardized configurations and has also consulted with several states as they’ve standardized their configurations.

Charlotte Pelz has worked in Child Care Resource & Referral for five years. Initially, she was the Parent Counselor at a local CCR&R where she managed the agency’s NACCRRAware database for referrals and reporting. As the Data Manager for a CCR&R State Network Office, Charlotte provided training and technical support for the local agencies. She now works for the NACCRRA Data Services Help Desk providing training and technical support.


Participants must have access as an Administrator to their agency’s Online Provider Services software prior to enrolling in this training.  Participants will also need  access to the NACCRRAware software.

While NACCRRAware users accessing NACCRRAware on a local or state server are able to enroll in the training we ask that they be aware that the CCO feature is exclusive to NDS users accessing NACCRRAware via the Hosted Solution.

The training consists of two 2-hour session. The session will occur from 2:00 p.m. to 4:00 p.m. Eastern Time.

The technical requirements to participate in this NACCRRA Data Services training are an Internet connection, computer and telephone with long distance dialing capability. Access to a training database will be provided. An email confirmation with the details needed to join the training will be sent within one business day of registration.

Long distance charges may apply to participate in this training, depending on your long distance provider.

What you will receive

  • One 2-hour facilitated session
  • Access to the facilitator for questions during and after the sessions
  • Follow-up review questions, sample exercises and tip sheets that will help the user become a more effective and efficient OPS user.
  • Participation certificate
This training is offered exclusively to NACCRRA members. Learn more about individual and agency NACCRRA Membership (at, including member benefits, exclusive training opportunities, free publications, and significant discounts on event and conference registration fees.

For More Information:
For more information about NACCRRA Data Services: Online Provider Services Software training or any other NDS training topic, please contact the NDS Help Desk at 866-789-7590 or


Add to Cart

NACCRRA Data Services – Online Provider Services

Dates: August 3-4, October 12-13, December 13-14
Total Items: 1
Total Time: 4 Hours

Member Price: $30.00

August 3-4 Quantity:

October 12-13 Quantity:

December 13-14 Quantity:

*If you purchase the member price without being a member, you will still be charged the Non-Member Price.
**No Refunds on webinar purchases.